Deloitte Customer Success Story
Customer story
Updated on April 17, 2017
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Topics Covered:
Rewards and recognition
Deloitte launched its programme with Achievers to create a culture of recognition that would not only improve employee engagement, but would also drive organisational growth through customer-centric employee behaviours. The programme had two major initiatives. The first was to use recognition as a way to drive performance and encourage positive behaviours, and the second objective was to track those recognition efforts and validate the impact on the business’s bottom line.