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As modern workplaces continue to evolve and strive to balance in-person, hybrid, and remote work, keeping a pulse on employee sentiment is more important than ever. Employee survey tools are platforms dedicated to delivering a steady stream of insights on employee engagement and the health of your organization culture. They allow your company to quickly identify employee concerns and areas that need improvement while making informed, data-driven business decisions.
If you’re an HR professional, business leader, or someone else involved in shaping employee experiences and engagement, then this information is for you. As modern workplaces continue to evolve, especially with the integration of hybrid and remote workers, keeping a pulse on employee sentiment is more important than ever. Employee survey tools can help lead to better retention, higher employee satisfaction, and a genuinely improved workplace.
Capturing and acting on honest employee feedback leads to improved outcomes across your business, from improved employee engagement to higher retention rates. But selecting the right tool can easily feel overwhelming with the wide range of solutions on offer. That’s why we’ve gathered the top 12 vendors of 2024, together with an overview of the key factors you should consider when making your decision.
Selecting the right employee survey tool
Before you dive into your search, you need to understand just what features an employee survey platform should offer. The best survey vendors provide users with easy-to-use software that can help them get started collecting employee feedback quickly. They deliver a stream of accurate data on employee sentiment to your people leaders in real time.
Your survey solution should provide a variety of methods for collecting employee feedback that align with employees’ schedules and work life. Look for platforms that offer targeted pulse surveys that employees can respond to with minimal interruption to their typical workflows, or intelligent HR chatbots that act as always-on channels for feedback. Employee survey software should offer templates and example questions that make getting started with employee surveys easy as well. This allows HR professionals to spend less time crafting questions, and more time acting on employee feedback.
Here are a few additional specific factors to keep in mind when selecting an employee survey tool:
- Customization: Every business is different. How frequently you collect feedback, and the questions you ask, will be unique to your organization. The right survey tools will allow you to customize the questions you ask employees, and build a survey cadence that aligns with your needs.
- Integration with other platforms: The ideal survey platform will seamlessly integrate with other HR systems and the tools your team members use every day – and it may even come nested within its own suite of engagement solutions. Tools that easily integrate with your existing tech will make adoption simpler and improve uptake.
- Comprehensive features: There’s no space for a one-trick pony in today’s business environment. Survey tools shouldn’t stop at gathering feedback — they should include features for recognizing and rewarding employees as well. Without these capabilities, your company won’t be able to take action on the primary driver of workplace engagement: employee recognition.
- User-friendliness: Neither employees nor administrators have time for needlessly complicated tools. Ensure your survey platform is easy to set up, use, and navigate with simple survey creation, scannable reporting dashboards, and intuitive action planning capabilities.
The top employee survey vendors
Now that you know what to look for, let’s take a look at 12 of the top employee survey tools of 2024.
1. Achievers
Achievers Listen is a comprehensive employee survey solution that offers a range of tools to support gathering, analyzing, and acting on employee feedback. Polls, quizzes, and surveys make it easy for leaders to gather insight into how employees are feeling. And Achievers’ built-in, intelligent chatbots are available 24/7 to capture employee sentiment whenever team members want to share.
One of Achievers’ greatest strengths is its intuitive, user-friendly interface on mobile or desktop. Its design makes it easy to deploy surveys and analyze data without overwhelming employees or the HR team. Easily editable templates also make it easy for leaders to craft surveys quickly.
Best of all, Achievers Listen is just one part of the Achievers Employee Experience Platform, which comes with tools that support employee recognition, celebration and rewards, stronger workforce connections, and more. If you’re looking for a multifaceted tool to drive employee engagement, Achievers is the complete package. Its ability to combine employee surveys, recognition, and real-time analytics sets it apart from competing solutions.
Best employee survey features:
- An always-on chatbot that proactively checks in with employees
- An expansive library of customizable templates for surveys, quizzes, and forms
- Easy-to-use analytics and reporting capabilities, from dashboards to heatmaps
- Seamless HRIS integration and compatibility with the most popular workplace tools
- 24-hour customer support in 120 languages
2. ThriveSparrow
ThriveSparrow provides employee survey capabilities along with performance management, goal setting, and appreciation features. Users can build surveys from a set of question banks and customize as needed before analyzing feedback with the assistance of AI. Action planning features help leaders address problem areas revealed by employee input.
3. Lattice
Lattice offers a suite of tools designed to improve both employee engagement and performance management, including employee surveys. Organizations can customize Lattice’s pulse surveys based on their specific needs. Lattice includes dozens of engagement benchmarks that help users make sense of survey results, along with AI-generated analysis.
4. Qualtrics
Qualtrics People Engage is known for its data analytics capabilities, offering robust benchmarking capabilities and AI tools that assist with acting on feedback. Users can customize tracked metrics and their survey cadence as needed, and features automated pulse survey capabilities as well. Qualtrics also includes pre-built programs for addressing common employee issues, along with a hub for facilitating quick action on feedback by managers.
5. Workleap OfficeVibe
Workleap OfficeVibe – formerly just OfficeVibe – is an employee survey platform with automated pulse surveys and a range of customizable survey templates. It features the ability to collect and track the employee net promoter score (eNPS) for each team member. Templates to facilitate more productive one-on-one meetings between managers and their employees are also available, as are surveys focused on diversity, equity, and inclusion (DEI).
6. Culture Amp
Culture Amp is an employee experience platform that includes employee engagement, performance management, and employee development features. Users can select from a number of customizable survey templates focusing on a range of employee engagement drivers. They can also supplement their own analysis with insights from generative AI, as well as drawing on a library of action plans to assist their efforts in responding to employee feedback.
7. Vantage Circle
Vantage Circle provides employee survey capabilities through its Vantage Pulse tool. It gives leaders a stream of real-time feedback and allows users to track a range of important metrics. Vantage Pulse also offers anonymity when it comes to both feedback and follow-up and support for over 14 different languages.
8. BambooHR
BambooHR is an HR platform with a wide-ranging set of features, including anonymous employee surveys. All surveys are anonymous, and responses are analyzed and summarized by generative AI. It also offers reporting features for comparing employees’ eNPS scores.
9. Leapsome
Leapsome combines employee surveys with several other types of tools, including performance management and learning modules. In addition to customizable question templates and the ability to toggle anonymity for specific surveys, Leapsome incorporates machine learning technology to help analyze responses. Leaders can continue to maintain confidentiality during the review process by initiating anonymous contact with team members regarding their answers.
10. ClearCompany
ClearCompany is a talent management platform that includes employee survey capabilities. Users can select from premade surveys covering a variety of topics or create their own. Survey responses can be kept anonymous, and the platform includes analytics features for reviewing the results as well. ClearCompany’s employee engagement capabilities include features for managing 1:1 meetings and facilitating employee recognition as well.
11. People Element
People Element is an employee survey platform with a built-in survey library and a survey builder with support for over 100 languages. It features generative AI for analyzing employees’ written responses, as well as analytics tools and dashboards. Automated surveys and action planning features are also included.
12. 15Five
15Five is an HR solution aimed at both managers and HR professionals. Its employee survey capabilities are focused on lightweight check-ins where employees indicate how they are feeling each week, respond to a few questions, and set or check off tasks and priorities. It also includes templates for both surveys and 1:1 meetings.
What are the benefits of using employee survey software?
Employee survey software allows leaders to collect feedback on a continuous basis, instead of gathering input only during annual surveys or occasional 1:1 meetings. Studies show that collecting feedback regularly delivers a range of benefits. For example, even collecting feedback just three times per year makes employees 45% more likely to envision a long-term career with an organization compared to those only surveyed annually.
Employee survey software also makes it easy for HR professionals and other leaders to establish a regular feedback cadence by automating the survey process, sending requests at predetermined times. For example, when hiring a new employee, managers can set a 30-60-90 day survey cadence to make sure feedback keeps coming in as onboarding progresses.
Collecting and acting on feedback using an employee survey platform keeps employees engaged, as it shows that their voices can make a real difference when it comes to workplace issues that matter to them. Organizational culture also improves as leaders make positive workplace changes based on what their employees are saying. Engaged employees give their all each and every day, while a reputation for a great culture will attract the talent your organization needs to succeed, leading to greater profitability and better business outcomes. It’s a win for everyone involved.
Get started with employee surveys today?
Keeping managers informed and employees engaged should be a top priority for any company looking to set itself apart from the competition. The Achievers Employee Experience Platform includes every tool an organization needs to drive employee engagement. With Achievers Listen, your organization can continuously gather and act on employee input by tracking engagement, identifying areas that need improvement, and building a two-way dialogue between employees and their leadership. Its seamless integration with Achievers Recognize, a recognition and rewards solution backed by workplace science, ensures that employees will feel both heard and appreciated.
See how the Achievers Employee Experience Platform can help your business engage its workforce with a free demo.
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