The Very Group (formerly Shop Direct) Customer Success Story

Topics Covered:

Employee engagement

Rewards and recognition

In this case study, you’ll see how The Very Group (Shop Direct) implemented a digitally focused, scalable solution that would align the entire organisation to the company purpose and organisational values and behaviours. A robust and intuitive solution that would support their most important asset, their people, through this intense period of change.

You’ll learn that Shine, The Very Group (Shop Direct) program, has become a verb in the halls of the business and this is no surprise considering the activation rate is an impressive 97% and they see an average of 7.6 recognitions per month per employee.

With the key objective of increasing employee engagement to drive business performance, The Very Group (Shop Direct) has seen a 17 point increase in employee engagement.