CHRISTUS St. Michael reduces turnover by 7.4% with recognition

Topics Covered:

Attracting and retaining talent

Frontline and deskless workers

CHRISTUS St. Michael faced a unique challenge — recognizing 1,799 associates, 95% of whom work offline. As a provider of quality, compassionate care in the community, they needed a recognition solution that would carry those same patient values into their own culture.

Their solution? A recognition platform that drives engagement, aligns with business goals, and supports real-time, social recognition.

How Achievers delivered the solution

CHRISTUS St. Michael partnered with Achievers to launch KABOOOM, a recognition program built to meet their goals. With Achievers’ employee recognition platform, they designed a solution that focused on:

• Social and points-based recognition to drive engagement
• A modern “Years of Service” awards program
• Several programs to recognize and align associates, helping build a positive and engaged culture.

What were the results? In one year, turnover went from 13.8% to 6.4% — proving that when recognition is meaningful and frequent, it makes a difference.

But that’s not all. Read the CHRISTUS St. Michael customer story to learn more about KABOOOM’s success and why Achievers made the perfect recognition partner.