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How Ricoh creates a more engaged workforce with recognition

Customer story

Updated on June 10, 2020

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Topics Covered:

Employee engagement

Rewards and recognition

Ricoh knew that a strong culture could unite its 100,000 employees worldwide. As the company evolved, leaders recognized the need to shift focus from entitlement to appreciation. Their goal was simple — create an environment where recognition fuels pride, inspires action, and helps people feel connected to something bigger.

Building a culture of recognition with Achievers

Ricoh needed a simple way to make recognition part of everyday work — without increasing costs or adding complexity. In 2019, they chose Achievers to help shift the focus from rewards to meaningful appreciation. With seamless integrations, mobile access, and a familiar social feed, the platform made it easy for employees to celebrate great work.

The result? A recognition-driven culture backed by real-time insights to guide better business decisions. In the Ricoh customer story, you’ll learn how the organization brought their vision to life with Achievers’ recognition software.

Ricoh’s Red-e program transformed recognition into a daily habit — driving stronger engagement, higher activation, and better business results. Download the full Ricoh customer story and see Achievers’ impact in helping Ricoh build a recognition-driven culture.

"After our employees told us they wanted better processes and tools for recognition we researched the market extensively before landing on Achievers as our new recognition platform. Seamless integration with our core people applications, a friendly user interface, customizable features, and ease of implementation were all factors behind our decision."

Mark Deayton

National Manager, People & Purpose - Ricoh Australia

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