How Marriott increases total rewards satisfaction by 15%

Topics Covered:

Employee engagement

Rewards and recognition

At the Calgary Marriott Hotel, putting people first isn’t just a motto — it’s how they create unforgettable guest experiences.

But with scattered recognition efforts, they struggled to celebrate the moments that mattered most. Leaders knew they needed a change to support their team, strengthen morale, and reward great work.

Reimagining recognition and driving results

See how the Calgary Marriott Hotel transformed employee recognition into a powerful engagement tool. In the Marriott customer story, you’ll discover how they:

• Consolidated scattered programs into one simple, trackable system
• Boosted employee satisfaction and engagement scores
• Strengthened retention, even during wage freezes
• Tripled suite upsell performance through targeted rewards

The right approach at the right time

See how the Calgary Marriott Hotel and Achievers built a consistent, meaningful recognition program that brought their people together and strengthened their culture. Their story shows how the right approach to recognition can boost engagement, improve retention, and drive real business results — even in challenging times.

Download the Marriott customer story to explore their journey and the lasting impact on their team and their bottom line.