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How PointClickCare Technologies redefines culture through recognition

Customer story

Updated on March 3, 2021

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Topics Covered:

Belonging and DEI

Rewards and recognition

At PointClickCare Technologies, creating a workplace where employees feel valued has always been their top priority. With over 1,800 people on their team, their founder and CEO believes culture is the key to standing out in any industry. When an employee survey revealed that recognition was a key factor in driving engagement, they saw an opportunity to do more.

The PointClickCare customer story takes you behind the scenes of how they built a formalized recognition program that transformed employee morale, making their culture stronger and more connected than ever.

Strengthening culture through strategic recognition

After testing their first in-house recognition program, PointClickCare saw an overwhelmingly positive response, even with a few challenges. The success of this pilot sparked a realization: recognition was key to their culture, employee happiness, and overall success.

Eager to take things to the next level, they turned to Achievers to help build iCare, a formal, scalable program that everyone could engage with — starting with leadership and extending throughout the entire organization. The results were undeniable.

Download the PointClickCare customer story to learn how recognition shaped their workforce and provided lasting moments of connection and engagement.

After launching Achievers, PointClickCare’s most recent engagement score came in at 89% — 3% higher than the Best-in-Class Benchmark of 86%.

PointClickCare customer story

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