Scotiabank’s Applause 2.0: Powering 1M+ recognitions annually
Customer story
Updated on September 8, 2022

Topics Covered:
Rewards and recognition
Scotiabank, a leading financial institution with 90,000 employees across 30 countries, needed a recognition program that could connect teams and drive engagement. Their legacy platform wasn’t meeting their needs — lacking visibility, mobile access, and useful analytics.
They needed a better way to celebrate achievements at scale. Discover how they transformed recognition with the help of Achievers in the Scotiabank customer story.
Building a culture of recognition at Scotiabank
Scotiabank knows that meaningful recognition drives engagement. That’s why they built Applause 2.0 with Achievers — turning appreciation into an everyday experience. From manager-driven recognition to company-wide campaigns like Pay It Forward, employees have more ways than ever to celebrate great work.
With seamless tools like the Microsoft Teams integration, recognition happens in real time, right where work happens. Scotiabank isn’t just recognizing employees — it’s making appreciation a core part of its culture. By embedding recognition into daily workflows, linking it to company values, and running creative campaigns that keep engagement high, Scotiabank ensures every employee feels seen and valued.
Download the Scotiabank customer story to see how they make recognition more impactful, visible, and rewarding.
"Both our leaders and employees appreciate that reliability, especially with a program that touches our entire organization and is so widely used.”
Ramón Edilio Vargas
Director Strategy, Initiatives and Optimization, Retail Operations - Scotiabank