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Super Retail Group’s winning strategy for employee engagement

Customer story

Updated on November 21, 2022

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About Super Retail Group

Employees

13,000+

Industry

Retail

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Topics Covered:

Employee engagement

Rewards and recognition

Super Retail Group (SRG), a leader in retail with four well-known brands — Macpac, Supercheap Auto, Rebel, and BCF — employs over 13,000 people across Australia and New Zealand. Despite their size, many employees, especially those on the shop floor, felt disconnected and unrecognized for their customer service efforts.

With only 56% of their team feeling appropriately recognized, SRG turned to Achievers to create a solution that would truly engage and motivate their workforce.

Inside Super Retail Group’s engagement success story

In this Super Retail Group customer story, you’ll learn how they worked with Achievers to create SOULmoments, a powerful way to engage and connect team members across 630+ stores, 7 distribution centers, and 4 support offices.

The results? How does a 40% increase in participation and engagement across their 15,000+ employees sound? Learn the key strategies that helped them break down silos and align their culture with their business goals, ensuring every employee is able to make their mark.

Unlock the secrets behind Super Retail Group’s success

Ready to see how Super Retail Group achieved these outstanding results? Learn how they leveraged a powerful recognition platform to engage 85% of their workforce and drive impactful cultural change. Don’t miss out — download the Super Retail Group customer story and get inspired to shape your workforce.

SOULmoments and Achievers have amplified our culture and directly driven positive business results.

Jane Kelly

CHRO - Super Retail Group

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