Missing in action: Recognition for offline workers
Updated on August 30, 2022

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Frontline and deskless workers
Recognition drives engagement, productivity, and loyalty — but what happens when entire teams are left out? Too often, frontline and offline workers miss out on the appreciation that fuels motivation simply because they’re not sitting at a desk. If your recognition strategy only reaches employees at a computer, you’re overlooking a huge part of your workforce.
It’s time to close the gap and recognize offline workers. When recognition is accessible to everyone, businesses see stronger retention, better performance, and a more connected culture. This is your opportunity to make sure everyone in your organization feels valued.
Bridging the recognition gap for offline workers
Recognition shouldn’t stop at the screen. Yet, offline workers are 34% less likely to feel meaningfully recognized — and a staggering 29% say they’re never recognized at all. The result? Lower engagement, weaker retention, and a missed opportunity to build a stronger, more connected workforce.
Missing in action: Recognition for offline workers dives into the recognition gap for offline employees and how to close it. You’ll discover why a recognition platform is just as critical for offline workers as it is for online workers — and how the right tools, like a mobile-friendly platform, make recognition seamless for everyone.
Bring every employee into the recognition experience
Your workforce isn’t just online — your recognition strategy shouldn’t be, either. When offline employees feel just as valued as their desk-based colleagues, engagement rises, turnover drops, and culture thrives.
The good news? Closing the recognition gap is easier than you think. With the right approach and tools, you can ensure every employee — no matter where or how they work—feels seen, heard, and appreciated.
Don’t let recognition be an afterthought. Get the insights and strategies you need to recognize offline workers effectively. Download Missing in action: Recognition for offline workers to get started.
Offline workers are 42% less likely than average to say their organization has a recognition platform.
Report: Missing in action: Recognition for offline workers
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